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Special Instructions

I am by appointment only! If you are booking with Jessica Oram Salon, you will be required to put a credit card on file per our cancellation policy based on appointment. I do book 30-45 min consultation time slots for hair extensions, color services, and color corrections to determine the correct appointment needed, as well as color matching and ordering of necessary supplies to achieve your desired results. I am not a walk in salon due to the nature of appointments i typically work with. The only time i will double book or accept another appointment during a color process time is with prior notification or if i am working with friends or family members at the same time with clients permission.

Appointment Cancellation Policy

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of 50% of the price of your scheduled appointment. Please note the following service cancellation policy: – A minimum of 24 hours notice is required for cancellations in order to avoid being charged for the reserved time. – In the event of a no-show for a reserved time, a non-refundable fee of 50% will be charged. – Any deposits made, amounting to 50% of the booking, will be applied towards the final payment at check out. – Failure to show up for a reserved time slot on two occasions will result in an inability to reschedule. We appreciate your understanding and cooperation.